Im sorry; but I know its a bit of a nuisance but
I appear to have mislaid your registration form.
Weve had other enquiries regarding this matter.
We recently employed a new receptionist and
I suppose that some of the forms have been filed
incorrectly. Im afraid that it's out of my hands,
sorry for the inconvenience but theres nothing
that I can do about it. Youll have to send us a
new registration form.