I’m sorry; but I know it’s a bit of a nuisance but
I appear to have mislaid your registration form. We’ve had other enquiries regarding this matter. We recently employed a new receptionist and
I suppose that some of the forms have been filed incorrectly. I’m afraid that it's out of my hands, sorry for the inconvenience but there’s nothing
that I can do about it. You’ll have to send us a
new registration form.