Defend your right to compensation
The claim
The whole area of Hackney suffered a power cut during the weekend. On Friday evening 17 December, around eight o'clock, the electricity was cut off and it was only on Sunday morning at eight o'clock that the lights went back on.   
Samuel has filled in his data in a
"Loss of electricity supply payment claim"-form       to apply for compensation.
He is now waiting impatiently for an answer from United Utilities. After a fortnight he finally loses patience and writes a letter to find out what happened to his request-form.
Reconstruct the letter with phrases from the list.
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